Uber Eats’ New AI Chatbot Offers Food Recs to Customers (1)
Uber Technologies is spicing things up with a new AI chatbot for its Eats app, aiming to make food ordering a breeze. Hidden code in the app spilled the beans, revealing that this AI assistant will help users find the perfect dish based on their cravings. Uber's CEO, Dara Khosrowshahi, had hinted about this chatbot earlier but kept the juicy details under wraps. But Uber's not alone in this AI race. DoorDash is cooking up DashAI, while Instacart is whipping up a chatbot using OpenAI's ChatGPT.
Inventions like this make us wonder if SEO is dead. In a chat vs. search juxtaposition, why search for things when AI can interactively suggest and refine results, especially if your history within that category is the training model? For example, let’s look at the use case of “I’m craving Chinese food but want to try something new”. In a search construct on Google, that would likely be limited to results for that cuisine near your location. However, as an AI assistant within Uber Eats, that could look at your order history, block out those results, search the most correlated restaurants to your favorites that other people have ordered from, stack rank by frequency, then cross tab for certain dishes against their menu if you have a specific craving. It’s a whole new hungry world out there!
And speaking of Instacart, they're gearing up for an IPO, making their tech game even more crucial. As for Uber's chatbot, it'll help users order based on budget and taste, but the launch date? That's still a mystery.
